The TIMIFY Reception Welcoming App offers you the possibility to display a personalized message for your customer when he/she attends an appointment. You can set the welcome message to appear in the waiting area, for example, 15 minutes before the appointment is scheduled to begin. 

To do this, first install the Reception Welcoming App in the section "Apps".

After you have confirmed the privacy policy, you can now set various options for this via the ⚙️icon. For example, upload your logo or an image for the background.

Then create a welcome message for your customer. You can use the following variables to personalize the message for your next customer:

  • {%CUSTOMER_NAME%} - displays the name of the appointment booker
  • {%APPOINTMENT_TIME%} - displays the time of the scheduled booking
  • {%RESOURCE_NAME%} - indicates the employee or room

You can also create a standard message for times when there are no bookings. With the variable {%QR_CODE%} you can also link to your booking widget using a QR code. So customers, who don't book appointments online yet, become aware of this option.

Before you save your messages, you can now specify how long a message will be displayed and how many minutes before an appointment the corresponding message should appear.

You can now create links in the Reception Welcoming Screen App, which will then display the corresponding message. Then simply copy the created link into the browser of the device you want to use to view the message - it could be a tablet, laptop, or smart TV.
To create the link, click on the "Create Link" button and choose which resource and what service should be displayed in the message. Already created links will be displayed below.

For example, the welcome screen might look like this when no bookings are upcoming and the default screen is displayed:

A welcome screen allows you to personalize the welcoming of your customers to their appointment in your company. 

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